For more than 55 years, Kopp has helped hundreds of companies improve their bottom line through sound management of billing and collections. In fact, Kopp collects over $100 million for clients in a single year.

We combine personal service, industry experience and state-of-the-art resources to meet the needs of your organization. Our full suite of services can free you from the increasing cost and burdensome paperwork of today’s medical billing. We can take over all of your billing and collection responsibilities or just work on special, short-term projects and assignments with targeted business office outsourcing.

Our staff is diverse, experienced and truly our biggest asset. Our six supervisors have more than 140 combined years of billing and collections experience at Kopp. Almost half of our staff members have been with Kopp for five years or longer.

Kopp’s representatives are trained in best practices to resolve claim inquiries quickly and accurately. Kopp has over 10 certified professional coders and is a corporate member of the American Association of Professional Coders.

To keep our staff up to date on current issues that affect our clients, we provide HIPAA training and compliance programs. Our clients clearly benefit from the breadth of our staff’s experience, their longevity of service and the quality of their work.

A Family Company

In 1963, Fran O’Connor purchased Kopp Collection Service, Inc., a Syracuse, New York-based collection agency, and he quickly focused almost exclusively on medical collections. In 1968, he formed Kopp Billing Agency, Inc., in response to a growing number of requests from his collection clients.

In 1996, Fran’s sons John and Patrick O’Connor, both practicing attorneys at the time, joined the Kopp team. Today they serve as the company’s principals and, along with the entire staff, continue to provide quality billing and accounts receivable services to the health care community. In 2011, the O’Connors established Kopp Solutions, LLC to meet the increasing need for coding and compliance support for healthcare providers.

Our Mission and Values

Our entire Kopp team is committed to our mission. Our mission is to provide our services to our clients with excellence, integrity and respect so our clients can focus on their true mission.

Our values reinforce our mission. Our values drive how we interact with each other, with our clients, with our client’s clients, with our vendors, and with our community.

  • Service – We perform our services with excellence so our clients can focus on their mission.
  • Excellence – We strive for excellence in everything we do.
  • Integrity – We do what is right.
  • Respect – We treat everyone with dignity and respect.
  • Family – We are a family business. Our fellow employees and clients are part of our family. That sense of family is at the heart of all we do.